Questa pagina ospita tutti i link presenti nel libro “intranet 2.0“: nelle note, nelle didascalie e negli approfondimenti a fine capitolo.
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Nota 15: https://www.intranetmanagement.it/2005/04/l’importanza-del-fattore-gino/
Nota 18: http://en.wikipedia.org/wiki/User-centered_design
Nota 19: http://it.wikipedia.org/wiki/Content_management_system
Nota 20: http://andrewmcafee.org/blog/Nota 21: http://andrewmcafee.org/2006/05/enterprise_20_version_20/
Nota 22: http://ceciiil.wordpress.com/2009/11/08/enterprise-2-0-managers-in-10-principles/
Nota 23: http://www.slideshare.net/giacomo.mason/come-sopravvivere-alle-email
Nota 24: http://www.duperrin.com/english/2010/02/02/enterprise-2-0-collaboration-and-personal-constraints/
Nota25: http://markmorrell.wordpress.com/2009/07/20/all-intranet-content-is-not-the-same/
Nota26: http://it.wikipedia.org/wiki/Coda_lunga
Nota 27: http://www.jboye.com/blogpost/successful-intranets-move-beyond-it-communications/
Nota 28: http://it.wikipedia.org/wiki/Software-as-a-Service
Nota 29: http://www.osservatori.net/enterprise
Nota 30: http://it.wikipedia.org/wiki/Really_simple_syndication
Nota 31: http://en.wikipedia.org/wiki/Everett_Rogers
Nota 37: https://www.intranetmanagement.it/2005/09/il-knowledge-management-siamo-noi/
Nota 41:
Nota 44: http://informationr.net/ir/8-1/paper142.html
Nota 50: http://en.wikipedia.org/wiki/Robert_D._Putnam
Nota 54:
Nota 56: http://2wtx.com/itsbroken/archives/16-Intranet-grassroots-to-greatness.html
Nota 57: http://www.intranetlife.com/intranet_benchmarking_for/2007/10/giving-a-face-t.html
Nota 58:
Nota 59:
Nota 60: http://www.bbc.co.uk/
Nota 61: http://it.wikipedia.org/wiki/Portlet
Nota 62: http://www.dachisgroup.com/2009/12/implicit-personalization-on-the-intranet/
Nota 63: http://www.uie.com/articles/social_tagging/
Nota 64:
Nota 65:
Nota 66:
Nota 68:
Nota 70: http://www.garanteprivacy.it/garante/doc.jsp?ID=1364939#5.2
Nota 71: http://richarddennison.wordpress.com/bt-web-20-adoption-case-study/
Nota 72:
Nota 74:
Nota 75: http://www.slideshare.net/sparkbouy/my-day-of-social-software
Nota 77: http://it.wikipedia.org/wiki/Bulletin_Board_System
Nota 79:
Nota 81: http://www.intranetlife.com/intranet_benchmarking_for/2007/04/ceo_blogs_groun.html
Nota 82: http://business.webnews.it/news/leggi/12558/ibm-una-musa-per-il-corporate-blogging/
Nota 83: http://intranet-matters.de/2010/01/29/recipe-for-failure-the-senior-management-blog-on-the-intranet/
Nota 84: http://www.wired.com/entertainment/theweb/magazine/16-11/st_essay
Nota 85: http://gigaom.com/2010/03/05/can-ibm-help-you-write-a-better-blog-post/
Nota 86: http://it.wikipedia.org/wiki/Wikipedia
Nota 88: http://it.wikipedia.org/wiki/Wiki
Nota 89: http://www.flickr.com/photos/thoughtfarmer/sets/72157605471703479/
Nota 90: http://www.steptwo.com.au/columntwo/what-intranet-cmss-can-learn-from-wikis/
Nota 91: http://en.wikipedia.org/wiki/General_purpose_technology
Nota 94: http://www.youtube.com/watch?v=2LajLlSywVo
Nota 95:
Nota 96: http://it.wikipedia.org/wiki/WYSIWYG
Nota 97: http://www.e-gineer.com/v2/blog/2007/12/building-enterprise-20-on-culture-10.htm
Nota 99:
Nota 100: http://www.pandemia.info/2010/03/30/tutti-i-numeri-di-facebook.html
Nota 101: http://punto-informatico.it/2419461/PI/Commenti/contrappunti-facebook-meglio-un-blog.aspx
Nota 102: http://www.wittgenstein.it/2009/05/20/lera-dei-tardivi-digitali/
Nota 104:
Nota 107: http://andrewmcafee.org/2009/10/colonizing-the-outer-rings/
Nota 108:
Nota 109: http://www.intranetlife.com/intranet_benchmarking_for/2008/07/employee-direct.html
Nota 112:
Nota 113: http://www.steptwo.com.au/files/IntranetInnovations2009_ExecutiveSummary.pdf
Nota 114: http://www.cubeless.com/
Nota 115:
Nota 117:
Nota 118:
Nota 119: http://enterprise2blog.com/2009/06/twitter-like-tools-for-the-enterprise/
Nota 121: http://vark.com/
Nota 122: http://it.wikipedia.org/wiki/Cloud_computing
Nota 123: http://www.eiu.com/site_info.asp?info_name=NEC_Managing&page=noads&rf=0
Nota 124: http://www.intranetjournal.com/articles/200801/ij_01_07_08a.html
Nota 125: http://www.steptwo.com.au/products/iia2009
Nota 126: http://hbswk.hbs.edu/item/5696.html
Nota 127: http://www.steptwo.com.au/papers/cmb_projectspaces/index.html
Nota 128: http://www.thecontenteconomy.com/2010/01/enterprise-20-and-collective_21.html
Nota 129: http://www.steptwo.com.au/papers/cmb_antiknowledgesharing/index.html
Nota 130: http://www.duperrin.com/english/2010/03/02/what-place-for-communities-in-collaboration/
Nota 132:
Nota 133:
Nota 135: http://www.nngroup.com/reports/intranet/2008/
Nota 136: http://www.intuit.com/
Nota 137: http://www.steptwo.com.au/columntwo/gold-winner-american-electric-power/
Nota 138:
Nota 139:
Nota 140: http://www.amicucciformazione.com/video/
Nota 141: http://www.steptwo.com.au/papers/kmc_richmedia
Nota 142:
Nota 143:
Nota 144: http://www.capterra.com/learning-management-system-software
Nota 145: http://www.steptwo.com.au/products/6×2
Nota 146:
Nota 147: https://www.intranetmanagement.it/2009/06/enterprise-20-o-del-problem-centred-design/
Nota 148: http://www.duperrin.com/english/2009/06/11/hr-and-it-depts-in-a-20-world-same-fate/
Nota 151: http://www.infodesign.com.au/usabilityresources
Nota 152: http://www.nngroup.com/reports/intranet/ia/
Nota 153: http://www.steptwo.com.au/papers/kmc_orgchart/index.html
Nota 154: http://www.prescientdigital.com/articles/intranet-articles/intranet-information-architectures/
Nota 155: http://www.useit.com/alertbox/ia.html
Nota 156:
157: http://www.uie.com/events/roadshow/articles/intranet_portals_scent/
Nota 158:
Nota 159: http://www.optimalworkshop.com/chalkmark.htm
Nota 160: http://it.wikipedia.org/wiki/Wireframe
Nota 161:
Nota 162: http://www.italianwebdesign.it/personaggi-e-scenari-sviluppo-di-un-sito-usabile/
Nota 163: http://www.useit.com/alertbox/20050523.html
Nota 166: http://www.bitmama.it/articles/21-Communicating-Design-Improving-User-Experience-Nota
Nota 168: http://www.cmswire.com/cms/web-cms/what-is-web-20-content-management-part-1-001187.php
Nota 169: http://docs.google.com/View?docid=ajj4c6krbv6b_15fp286q
Nota 170: http://webstyleguide.com/wsg3/1-process/7-development-process.html
Nota 171: http://www.steptwo.com.au/papers/cmb_testing/index.html
Nota 172:
Nota 173:
Nota 174: http://it.wikipedia.org/wiki/Guerriglia_marketing
Nota 175: http://www.paulchinonline.com/portfolio/ij/ij20040616.htm
Nota 176: http://www.intranetjournal.com/articles/200705/ij_05_29_07b.html
Nota 177: http://www.steptwo.com.au/papers/cmb_basicsofgovernance/index.html
Nota 178: http://markmorrell.wordpress.com/2010/03/01/try-a-self-managed-intranet/
Nota 179: http://www.pebbleroad.com/articles/view/intranet-governance-cycle/
Nota 180: http://www.netjmc.net/globally_local/2009/10/decentralized-publishing-principles.html
Nota 181: http://www.steptwo.com.au/papers/kmc_publishing/index.html
Nota 182: http://www.steptwo.com.au/papers/kmc_decentralised/index.html
Nota 183:
Nota 184: http://www.netjmc.net/intranet-trends/about.html
Nota 186: http://www.steptwo.com.au/papers/cmb_intranetteamtime/index.html
Nota 187: http://www.steptwo.com.au/papers/kmc_positiondescriptions/index.html
Nota 188: http://intranetblog.blogware.com/blog/_archives/2009/9/9/4316471.html
Nota 189:
Nota 190: http://www.netjmc.net/globally_local/2009/12/future-proof-your-intranet.html
Nota 191: http://www.netjmc.net/globally_local/2009/10/decentralized-publishing-principles.html
Nota 192:
Nota 193: http://www.steptwo.com.au/papers/cmb_intranetcop/index.html
Nota 194: http://www.contenthere.net/2009/06/what-your-intranet-needs-is-a-publisher.html
Nota 195: http://www.intranetfocus.com/governance/governance.pdf
Nota 196: http://www.pebbleroad.com/articles/view/intranet-governance-guide/
Nota 197: http://www.slideshare.net/sparkbouy/session-3-social-software-value-metrics-ss
Nota 198: http://community-roundtable.com/2009/06/the-community-maturity-model/
Nota 199: http://it.wikipedia.org/wiki/Legge_di_potenza
Nota 200: https://www.intranetmanagement.it/2009/05/la-coda-lunga-delle-community-interne/
Nota 203: http://creators.ning.com/page/member-engagement#tabs-1
Nota 204: http://blog.vovici.com/Blog/bid/18121/The-Seven-Deadly-Sins-of-Online-Community-Management
Nota 207:
Nota 208: http://blogs.salon.com/0002007/categories/businessInnovation/2007/04/25.html
Nota 209: http://www.theappgap.com/adoption-stories.html
Nota 212: http://developer.yahoo.com/ypatterns/social/people/reputation/
Nota 213:
Nota 214: http://it.wikipedia.org/wiki/Principio_di_Peter#Il_Principio_di_Peter
Nota 216: http://www.ted.com/talks/view/id/618
Nota 229: http://www.ilmestierediscrivere.it
Nota 230: http://en.wikipedia.org/wiki/User-centered_design
Nota 231: http://www.usabilitynet.org/tools/13407stds.htm
Nota 232: http://www.amazon.com/Designing-Social-Web-Joshua-Porter/dp/0321534921
Nota 233: http://www.scribd.com/doc/16508655/Motivational-Design-15-IT
Nota 234: http://it.wikipedia.org/wiki/Metodologia_agile
Nota 235: http://www.mucignat.com/blog/tag/agile-ux
Nota 236: http://www.amazon.com/Observing-User-Experience-Practitioners-Research/dp/1558609237/
Nota 237: http://communicatingdesign.com
Nota 239: http://delicious.com/stain/book+usabilitytesting
Nota 240:
Nota 241: http://it.surveymonkey.com/
Nota 242: http://www.google.com/intl/it/analytics/
Nota 243: http://www.rosenfeldmedia.com/books/cardsorting/
Nota 244:
Nota 245: http://www.bussolon.it/dottorato/tesi.pdf
Nota 246:
Nota 247: http://practicalpersonas.com/book.html
Nota 248: http://www.rosenfeldmedia.com/books/mental-models/
Nota 249: http://www.flickr.com/photos/rosenfeldmedia/2125040269/
Nota 251: http://www.mucignat.com/blog/archives/654-bassa-fedelta.html
Nota 252: http://en.wikipedia.org/wiki/Concept_map
Nota 253: http://www.slideshare.net/stain/il-tool-definitivo-dello-ux-designer-alberto-mucignat
Nota 254: http://www.mucignat.com/blog/archives/1489-wireframe-rulez.html
Nota 256: http://www.mucignat.com/blog/archives/1193-i-wireframe-sono-contratti.html
Nota 257: http://www.axure.com
Nota 258: http://www.socialenterprise.it/index.php/2009/11/25/lenterprise-2-0-da-chi-la-fa/
Nota 259:
Nota 260: http://www.socialenterprise.it/index.php/2009/05/24/lesplosione-della-intranet-20/
Nota 261: http://www.socialenterprise.it/index.php/2009/08/29/il-sweet-spot-dellenterprise-20/
Nota 262: http://www.socialenterprise.it/index.php/2008/10/31/enterprise-20-framework/
Nota 264: http://www.socialenterprise.it/index.php/2008/02/10/enterprise-20-pure-players-allattacco/
Nota 265: http://www.socialenterprise.it/index.php/2010/02/13/lera-del-social-crm/
Figura 1.4: http://www.jboye.com/blogpost/successful-intranets-move-beyond-it-communications/
Figura 1.5: http://www.mediabullseye.com/mb/2009/04/traditional-social-media-footb.html
Figura 2.1: http://www.magellanopa.it/
Figura 3.7: http://andrewmcafee.org/2006/11/now_thats_what_im_talking_about/
Figura 3.8: http://2puntozeropertutti.files.wordpress.com/2007/06/folksonomie.pdf
Figura 3.11: http://dorjem.blogspot.com/2009/02/intranets-live-feb-09-land-of-nokians_24.html
Figura 6.3: http://www.slideshare.net/mcannonbrookes/organisational-wiki-adoption
Figura 6.7: http://www.socialtext.net/cases2/index.cgi?intrawest_wiki_intranet
Figura 7.2: http://andrewmcafee.org/2007/11/how_to_hit_the_enterprise_20_bullseye/
Figura 7.3: http://richarddennison.wordpress.com/2008/06/17/enterprise-social-networking-has-landed-in-bt/
Tabella 8.1: http://docs.google.com/View?id=ddj598qm_44fx54rbg5
Figura 8.5: http://www.weplus.it – http://www.assifero.org/
Figura 9.2: http://billives.typepad.com/portals_and_km/2009/10/intuit-brainstorm-offers-innovation-management.html
Figura 9.4: http://www.steptwo.com.au/products/iia2009
Figura 12.7: http://www.thoughtfarmer.com/how-to-launch-an-intranet/
http://intranet-matters.de/intranet-case-studies/
Un ricco elenco di casi di studio, in continuo aggiornamento, sulle intranet di nuova generazione, a cura dello svizzero “Intranet matters”, curato da Stephan Schillerwein.
http://intranetblog.blogware.com/blog/_archives/2010/1/15/4428951.html
Le previsioni di Toby Ward sulle tendenze delle intranet nel 2010.
http://www.netjmc.net/intranet-trends/purchase-report.html>
Il report di Jane McConnell (a pagamento) sui trend 2010, basato su una survey globale in 283 organizzazioni nel mondo.
http://www.prescientdigital.com/articles/purchase-intranet-2-0-global-survey-report
Il report (a pagamento) di Prescient digital sui trend nelle intranet di nuova generazione.
http://www.slideshare.net/Prescient/new-dimensions-in-web-20-june-2009-short
Una bella presentazione di Prescient digital sulle intranet di nuova generazione.
http://www.steptwo.com.au/papers/kmc_discussionforums/index.html
Un paper, pubblicato nel 2006, sull’uso dei forum in intranet. Fornisce consigli molto utili sui presupposti necessari a livello organizzativo.
http://www.steptwo.com.au/papers/kmc_onlinemoderation/index.html
Un articolo di StepTwo del 2009 dedicato ai tre tipi di moderazione nei forum interni (automoderazione, moderazione light, moderazione full).
http://www.giorgiotave.it/guida_forum/
Una bella guida scritta da Giorgio Taverniti, storico animatore del forum GT. Non si occupa nello specifico di intranet ma alcuni consigli che dà sono comunque utilissimi.
http://patrickcwalsh.wordpress.com/2009/11/14/the-collaborative-intranet-involving-users-in-intranet-designs/
Un caso di studio sull’uso di un blog interno per coinvolgere gli utenti nel processo di design della intranet.
http://markmorrell.wordpress.com/2009/05/20/5-simple-steps-to-a-good-intranet-wikiblog/
http://markmorrell.wordpress.com/2009/05/26/more-advance-steps-to-a-good-intranet-wikiblog/
Due post di Mark Morrell (Intranet manager a BT) sull’esperienza di blogging in BT.
http://www.slideshare.net/pedroelrey/internal-corporate-blog-roi
Una presentazione, pubblicata da Pier Luca Santoro, sul calcolo del ROI per i blog interni.
http://www.wikimatrix.org/
Wikimatrix è la più completa directory per confrontare piattaforme wiki, commerciali e open source. Un comodo wizard vi permette di filtrare le piattaforme in base a parametri definiti da voi.
http://www.wikipatterns.com/display/wikipatterns/Wikipatterns
Wikipatterns è un progetto animato da Steward Mader, intranet evangelist per Atlassian. Trovate decine di consigli utili e pattern di adozione.
http://www.slideshare.net/giacomo.mason/favorites/tag/wiki
Alcune belle presentazioni che ho raccolto su Slideshare tutte dedicate ai wiki.
http://www.boxesandarrows.com/view/control-and
Un istruttivo caso di studio, pubblicato su Boxes and Arrows, che racconta il percorso di adozione dei wiki interni in una società informatica di migliaia di persone. Entra nel merito di molte questioni concrete quali permessi, revisioni, controllo, motivazioni individuali che stanno dietro ad un progetto collaborativo di questo tipo.
http://www.e-gineer.com/v2/blog/2007/12/building-enterprise-20-on-culture-10.htm
Un post (del 2007) molto interessante sulle barriere culturali nell’adozione dei wiki, basato sull’esperienza del progetto wiki di Janssen-Cilag (una società del gruppo Jonhson & Johnson).
http://www.scribd.com/doc/7699503/Enterprise-Micro-Sharing-Tools-Comparison-11032008
Un report gratuito di Pistachio consulting che compara le funzionalità di 14 sistemi di micoblogging interno.
http://www.thecontenteconomy.com/2010/01/common-and-real-concerns-about-internal.html
Oscar Berg affronta alcune tipiche obiezioni rispetto al microblogging interno (poche persone che orientano le discussioni, spam, rischio di essere fraintesi).
http://www.scribd.com/doc/7675008/Design-Motivazionale-Usabilita-Sociale-e-Group-Centered-Design
Un e-book di Gianandrea Giacoma e Davide Casali sul design motivazionale per i social network.
http://moodle.org/
Il sito italiano della piattaforma Moodle, uno dei più noti LMS open source, con più di 500.000 utenti registrati. Trovate notizie, informazioni, approfondimenti e demo. Oltre alla possibilità di scaricare la piattaforma.
http://www.articulate.com/rapid-elearning/why-e-learning-is-so-effective
Un post, tratto dal blog di Articulate, spiega perché l’e-learning è così efficace nelle organizzazioni.
http://rexsthoughtspot.blogspot.com/2009/10/maximizing-business-value-from.html
Un post di Rex Lee dedicato agli elementi di divertimento e motivazione come leva per i progetti Enterprise 2.0.
http://www.steptwo.com.au/papers/cb_softer/index.html
Un post di James Robertson dedicato al lato “soft” delle intranet. Oltre ad essere utili, le intranet devono sempre presentare un lato umano. Il che include, guarda caso, anche le bacheche annunci.
http://intranetblog.blogware.com/blog/_archives/2005/10/5/1280939.html
Un post di Toby Ward sul marketing interno delle intranet, che include la presenza di contenuti divertenti che aumentino le visite e la fedeltà degli utenti al sito.